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News & Press: 2020 COVID-19 News

10/5/20 UPDATE: ALX B2B Round Two Application Window Extended + Conflict Resolution Sign Up Info

Tuesday, October 13, 2020  
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10/5/20 UPDATE: ALX B2B Round Two Application Window Extended + Conflict Resolution Sign Up Info

COVID-19 Resources for Alexandria Businesses & Commercial Property Owner

Resource for Alexandria Business & Commercial Property Owners

 

 

COVID-19 BUSINESS RESOURCE UPDATE

 

 

 

APPLICATION WINDOW EXTENDED FOR ROUND TWO OF ALX B2B GRANTS

 

The Application window for Round Two of the Alexandria Back to Business grants has been EXTENDED and now closes at 5pm on Weds., Oct. 7th.The application must be completed online and is available on AEDP's website. We encourage all eligible Alexandria-based businesses to apply.

 

Some eligibility requirements include: businesses must show a decline of 25% for at least one month between March-August, and must be a small business OR certain childcare providers. Businesses that received a grant in Round One are not eligible for a grant in Round Two. All eligibility requirements can be found here.

 

To apply:

  • Review the entire list of eligibility criteria
  • Download and review the Sample ApplicationandFrequently Asked Questions (available in Spanish, Amharic and Arabic)
  • View our Facebook Live sessions from last week where we cover how to apply, FAQs, and more onAEDP's Facebook page
  • Watch the demo on completing the application
  • Gather the following required documents:
    • Federal Employer Identification Number (FEIN) or Social Security Number (SSN) associated with the business
    • City of Alexandria Business License Account Number
    • For businesses with a commercial lease, the expiration date of the current lease
    • Detailed monthly Profit and Loss Statements for the following time periods (alternatively, in place of detailed Profit & Loss Statements, detailed bank statements may be submitted):
      • If your business opened prior to June 2019:
        • 3 consecutive months between March 2020 through August 2020 AND
        • The same 3 consecutive months for 2019
      • If your business opened between June 1, 2019 and March 14, 2020:
        • 3 consecutive months between March 2020 through August 2020 AND
        • First three months' of business operation

Business owners with questions about the program or application process are encouraged to contact AEDP by email at info@alexandriaecon.org or telephone at 703.739.3820.

 

 

SIGN UP NOW FOR CONFLICT RESOLUTION & DE-ESCALATION TRAINING- AVAILABLE FOR EMPLOYEES OF ALEXANDRIA BUSINESSES

 

Effective October 1, face coverings are required in indoor and outdoor public places in Alexandria, to help prevent the spread of COVID-19. With increased demand on employees to encourage/enforce this City ordinance as well as social distancing, and with colder weather moving people indoors, staff working in customer-serving positions will continue to play an important role in promoting and protecting public health. Unfortunately, this can sometimes result in confrontational or uncomfortable situations.

 

The Alexandria Economic Development Partnership (AEDP) and the City of Alexandria are sponsoring free training sessions for these employees- partnering with the National Center for Conflict Resolution (NCRC).The 2 hour interactive virtual sessions will help employees hone their skills, and assure they are prepared to respectfully respond to the emotions of clients/customers to achieve better outcomes.

 

Please sign yourself and your employees up for one of the following sessions- while the skills honed are helpful under our current circumstances, they are applicable to many other situations those working on the frontlines deal with on a regular basis:

  • Thursday, October 15, 2-4 PM.
  • Monday, October 19, 11:45 AM-1:45 PM
  • Monday, October 19, 2-4 PM
  • Tuesday, October 20, 9-11 AM
  • Tuesday, October 20, 2-4 PM

Attendees will learn how to:

* Manage unique challenges that arise in managing conflicts with clients. The axiom "the customer is always right," has its merits, but it is often challenging for front-line staff to effectively manage these situations.

* Navigate clients who feel "wronged" and who are intent to vent their anger on the nearest representative of the organization they believe has injured them- staff are expected to turn the situation around and make the customer happy. Not easy when one feels personally attacked for something that they may or may not have control over.

* Effectively explain policies or practices, avoiding escalation in favor of resolution.

 

These trainings are being offered at no cost for Alexandria businesses and employees.

REGISTER HERE

 

 

 

 

ADDITIONAL INFORMATION

 

Virtual Industry Cluster Meeting

The AEDP is (virtually) convening meetings of various industry clusters over the coming weeks. If you are interested in meeting with peers to discuss resources, challenges and ideas, please submit your ideas toinfo@alexandriaecon.organd a member of our Business Development Team will respond.

 

Join AEDP's LinkedIn Group

AEDPinvites all local businesses to join ourLinkedIn Groupfocused on fostering business-to-business connections- you can also share tips, tricks, resources, and encouragement.

 

Support, Questions, and Recommendations

Have a tip or free service to help your fellow business owners? Please send information toinfo@alexandriaecon.orgso that we can review and share appropriately.

 

 

AEDP is here to help- our team is reaching out to as many of our ALX businesses and commercial property owners as possible to assure we all survive and recover together!

 

View the full AEDP & SBDC Staff directory

 

 

Alexandria Economic Development Partnership

info@alexandriaecon.org |(703) 739-3820 | www.alexandriaecon.org

 

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Alexandria Economic Development Partnership, 625N.WashingtonStreet, Suite400,Alexandria,VA22314

 

 

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